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Copyright © 2018 Citizens Advice. All rights reserved.

Citizens Advice Hartlepool is a registered charity (number 1140773) and is a Limited  

Company (number: 7508891) with registered offices at 87 Park Road, Hartlepool TS26 9HP.


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Privacy Policy – Recruitment

Applying for a job or to be a volunteer – our privacy policy


When you apply, we collect your personal information through your application form, interview or references so we can process your application.

What information we ask for


We only ask for information which is relevant to the role you’re applying for.
We’ll collect personal details such as name, address, telephone number and email address, previous job history and experience, qualifications, and any support needs you may have.


We’ll also ask for diversity information like your gender, ethnicity and sexual orientation. You don’t have to tell us this – if you do, it’s always anonymised.


We might collect other information depending on whether you’ve applied for a staff or volunteer role.


How we use your information


We’ll use the information you give us to decide whether or not you’ve got the right skills for the role.

Staff who access your information have had information protection training to make sure your information is handled sensitively and securely.


Storing your information


We keep your information securely on our internal systems.


Contact us about your data


You can contact us at any time and ask us:



Send us a message at enquires@hartlepoo.cabnet.org.uk

Or call us on 01429 408401 Monday – Thursday 9am-5pm and Friday 9am-4:30pm


For volunteer roles, contact us at tutor@hartlepool.cabnet.org.uk