Complaints policy

Our complaints policy for people who use the Citizens Advice service.

Complaints procedure

Our complaints procedure for people who use our Citizens Advice service.

Complaints form

You can download and print off our complaints form and either post it or drop it into our office.

Copyright © 2018 Citizens Advice. All rights reserved.

Citizens Advice Hartlepool is a registered charity (number 1140773) and is a Limited  

Company (number: 7508891) with registered offices at 87 Park Road, Hartlepool TS26 9HP.



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