Complaints Policy

Our complaints policy for people who use the Citizens Advice service.

Complaints Procedure

Our complaints procedure for people who use our Citizens Advice service.

Privacy Policy - Making a Complaint

If you make a complaint, we collect personal information from you so we can help deal with your complaint.

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Citizens Advice Hartlepool is a registered charity (number 1140773) and is a Limited  

Company (number: 7508891) with registered offices at 87 Park Road, Hartlepool TS26 9HP.



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