Complaints Policy

Our complaints policy for people who use the Citizens Advice service.


Complaints Procedure

Our complaints procedure for people who use our Citizens Advice service.



Privacy Policy - Making a Complaint

If you make a complaint, we collect personal information from you so we can help deal with your complaint.



Copyright © 2018 Citizens Advice. All rights reserved.

Citizens Advice Hartlepool is a registered charity (number 1140773) and is a Limited  

Company (number: 7508891) with registered offices at 87 Park Road, Hartlepool TS26 9HP.


Home

Resources

More from us

Budgeting Tool

Advice online, by phone and in person

Complaints

Campaigns

About us

Volunteering

Contact us

About Citizens Advice

How we provide advice

Disclaimer and copyright

Accessibility

The difference we make

Privacy and cookies

Your feedback helps us make our digital services better. Give us feedback


Home Services Advice Opening Times Events Volunteering  Contact Us About Us
Home
Share on Facebook Share on Twitter Print